Privacy Policy

Albra Construction Ltd
Last updated: 28/08/2025

Albra Construction Ltd (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with us, whether through our website, by phone, email, or in person.
 

1. Who We Are

Albra Construction Ltd is a building company based in the South West of England. We provide construction and related services to residential and commercial clients. For the purposes of UK data protection law, we are the “data controller” of your personal information.

Company details:
Albra Construction Ltd
Registered in England & Wales
Company number: 16329336
Registered office: 67 Wyville Road, Frome, England, BA11 2BT
Contact: Albraconstructionltd@hotmail.com
 

2. What Information We Collect

We may collect and process the following types of personal data:

• Identity Data: name, title, and job role.

• Contact Data: address, email, telephone number.

• Project Data: information about your property, building requirements, and project specifications.

• Financial Data: bank details (for payments), quotations, and invoices.

• Communication Data: emails, phone calls, or other correspondence with us.

• Website Data (if applicable): IP address, browser type, and site usage through cookies (see Section 8).
   

3. How We Use Your Information

We use your personal data to:

• Provide quotations, estimates, and construction services.

• Manage our relationship with you, including responding to enquiries.

• Process payments and maintain financial records.

• Comply with legal and regulatory obligations.

• Improve our services and website.

• Send you updates about our services (if you have opted in).
   

4. Legal Basis for Processing

We process your data under one or more of the following legal bases:

• Contract – to perform a contract with you or take steps at your request before entering into one.

• Legal obligation – to comply with UK laws and regulations.

• Legitimate interests – to manage our business and improve our services.

• Consent – where you have explicitly agreed (e.g., to receive marketing).
   

5. How We Share Your Data

We do not sell your personal data. We may share it with:

• Subcontractors and suppliers necessary to deliver your project.

• Professional advisers (e.g., accountants, insurers, solicitors).

• Service providers who support our business operations (e.g., IT or payment providers).

• Regulatory bodies or authorities when legally required.
   

6. Data Retention

We only keep your data for as long as necessary to fulfil the purposes outlined in this policy, including legal, accounting, or reporting requirements. Typically:

• Project and financial records: up to 7 years (to comply with tax law).

• Enquiries with no ongoing contract: up to 12 months.
   

7. Your Rights

Under UK GDPR and the Data Protection Act 2018, you have the right to:

• Access the personal data we hold about you.

• Request correction of inaccurate or incomplete data.

• Request erasure of your data (where legally possible).

• Object to or restrict processing.

• Request transfer of your data to another provider.

• Withdraw consent at any time (where processing is based on consent).

To exercise these rights, please contact us at [insert email address].
 

8. Cookies & Website Tracking (if applicable)

Our website may use cookies to improve your browsing experience, analyse traffic, and personalise content. You can set your browser to refuse some or all cookies. For more details, please see our Cookie Policy.
 

9. Security

We take appropriate technical and organisational measures to protect your data from unauthorised access, alteration, or disclosure. However, please note that no method of transmission over the internet is 100% secure.
 

10. Complaints

If you have concerns about how we handle your data, please contact us first. If you are not satisfied, you have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO):

Website: www.ico.org.uk
Helpline: 0303 123 1113
 

11. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.